Last Updated: October 11, 2025
This Privacy Policy describes how Auderra (“we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from https://auderra.com (the “Site”).
1. Information We Collect
When you visit the Site, we collect certain information about your device and your interaction with the Site. We also collect the information necessary to process your purchase.
Personal Information: When you make a purchase, we collect your name, billing address, shipping address, email address, and phone number.
Payment Information: We do not collect or store your credit card information. Payments are processed by our third-party payment gateways (Stripe, PayPal), who specialize in the secure online capture and processing of credit/debit card transactions.
Technical Data: We automatically collect information like your IP address, browser type, and how you interact with our Site using cookies and similar technologies.
2. How We Use Your Information
We use your personal information to:
Process and fulfill your orders, including managing payments and arranging for shipping.
Communicate with you regarding your order and provide customer support.
Screen our orders for potential risk or fraud.
Send you marketing communications (if you have opted in).
Improve and optimize our Site.
3. How We Share Your Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:
We use WooCommerce to power our online store.
We share information with shipping carriers to deliver your order.
We share information with our payment processors (Stripe, PayPal) to handle your payment.
We may also share your Personal Information to comply with applicable laws and regulations.
4. Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, and advertising cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and items in your cart).
5. Your Rights (UK GDPR)
If you are a resident of the United Kingdom, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us.
6. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to erase this information.
7. Changes to This Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@auderra.com or by mail using the details provided below:
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